Staying at RoyalLee

Full-Process Care · Warm Companionship

Royal Lee Cancer Hospital: Customized Full-Process Tumor Diagnosis, Treatment
and Care for International Patients
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    48-Hour MDT Preliminary Plan
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    Multilingual Translation & Escort Services
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    Free Airport Transfer
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    Religious-Friendly Meals
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Cross-border medical treatment is no longer a

hassle—we understand your needs

Medical Treatment Process at RoyalLee Hospital

We provide full assistance throughout your journey
01
Before Arrival
Upload medical records and receive an MDT preliminary assessment within 48 hours, including an initial treatment plan, estimated length of hospital stay, and cost projection (can be used as visa documentation).
Obtain support for visa invitation letters, along with travel itinerary arrangements (3–14 days), airport transfer, and accommodation booking.
Airport pick-up upon arrival: Flight coordination, driver transfer service, and fast-track hospital admission.
Note: MDT results are for medical reference only; visa approval is subject to the specific requirements of consular authorities.
During Hospitalization
MDT multidisciplinary consultation and treatment implementation.
Dedicated customer service for daily communication (24/7 translation support), as well as nutritionist guidance and rehabilitation plan execution.
Cultural care: Access to prayer rooms, a halal kitchen, and Chinese cultural experience activities.
02
03
Upon Discharge
Provision of discharge summaries and related documents, and completion of expense settlement.
Assistance with organizing insurance claim materials.
Support for flight booking and airport transfer to the departure terminal.
Remote Follow-up
Medication delivery support.
Regular remote follow-up and scheduling of video re-consultations.
Evaluation of treatment efficacy and dynamic adjustment of rehabilitation plans.
04

Comprehensive Care: From Medical Services to Daily Living

Activity List (Participation is subject to safety verification and medical staff assessment)

Chinese Cultural Experience - Participatory Cultural Healing Activities

We offer participatory cultural healing activities for patients and their families with extended hospital stays or long-term accompaniment. These activities not only create a differentiated experience but also help family members integrate into the environment and relieve stress.
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    Traditional Chinese Paper-Cutting (Window Decoration) Workshop
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    Zongzi Wrapping (Dragon Boat Festival Exclusive) / Dumpling Making (Regular) Class
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    Basic Calligraphy and Brush Writing (Mind-Calming Therapy)
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    Simplified Chinese Tea Ceremony and Tasting Session
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    TCM Culture Mini-Class (Introduction to Medicinal Meals and Traditional Rehabilitation Therapies)
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    Spring Festival Lantern / Lantern Festival Light Making (Holiday-Specific Activities)
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    Short-Term Basic Chinese Language and Daily Communication Course
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Safety in China, Patient Rights and Compliance

  • Clinical Safety
    Clinical Safety：Rigorous infection control protocols, Isolation system for patients post-radiation therapy：In-hospital emergency response procedures and linkage with municipal emergency services
  • Privacy & Data Protection
    Patient information is used solely for medical treatment and billing purposes; uploaded files will be stored in encrypted form; and we will cooperate with the law when required.
  • Patient rights
    the right to know, the right to decide, the right to privacy, the right to appeal, and the right to be respected

Transparent Cost Window

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    Hospitalization Expenses
    Hospitalization expenses include ward fees, registration fees, medications, operating room fees, medical consumables, diagnostic examinations (such as imaging examinations, laboratory tests, etc.), radiotherapy, interventional therapy, physical therapy, nursing care, equipment, medical supplies, and doctor's examinations.
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    Admission Deposit and Settlement
    A deposit is required upon admission. A hospitalization bill will be issued the following day. A total hospitalization bill will be issued after all expenses are paid in full before discharge. All expenses must be paid in full before discharge.
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    Insurance Claims
    We can assist you in filling out insurance documents and preparing the necessary documents for reimbursement.
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Submit your medical reports to get a second opinion
right Customer satisfaction

Regular patient satisfaction surveys reveal that most patients highly commend our efficient and accurate diagnostic services, noting the demeanor of our staff, which eased their anxiety and boosted confidence in subsequent treatments.

right Outpatient satisfaction

Monthly patient satisfaction surveys show that patients highly rate our outpatient services, praising the smooth process, professionalism and patience of our staff, and expressing great satisfaction with the clinic environment.

right Hospitalization satisfaction

Inpatient satisfaction surveys reveal patients are very pleased with our services, noting skilled and caring staff, as well as a comfortable environment that provides strong support for their recovery.

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